Delivery Information

Our Pickup service is a convenient way for you to order online and collect your purchase in person at the Museum. Simply select the Pickup option at checkout.

We offer FREE delivery on UK-only orders over £50 (this does not apply to the Print on Demand service). FREE delivery will be calculated based on the total value of the order after discounts have been applied.

UK 1st Class: delivery 2-5 business days from dispatch

Europe: approximately 3-11 business days from dispatch (customs clearance may cause delays)

Rest of World: approximately 3-11 business days from dispatch (customs clearance may cause delays)

Please be aware that orders to International addresses may be subject to local customs duty or taxes. You will need to pay any additional charges for customs clearance, charges include local VAT and duty based on the value and origin of the product.

There is 5kg weight restriction for UK orders, and a 2kg weight restriction for International orders. If your order exceeds this weight, please contact the Online Shop team so that we can organise a quote for special deliveryonlineshop@ashmus.ox.ac.uk

Further information on our delivery options and returns policy can be found in Shipping & Returns.