Security & Privacy

Data Protection Statement:

Information held on the Ashmolean Museum's databases and records is held under the provisions of the Data Protection Act 1998. 
  • All information submitted will be stored securely.
  • The data will only be used by the Ashmolean Museum or the University of Oxford for administrative purposes for as long as is necessary for the fulfilment of those purposes.
  • The Ashmolean Museum will not share personal information with any other organisation or individual without explicit consent.
We will treat all your Personal Information as confidential. We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation.
  • When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password.
  • We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, and any search terms that you entered on our website ("User Information").
  • We may collect this information even if you do not register with us.
We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:
  • Processing your orders;
  • For statistical purposes to improve this Website and its services to you;
  • To serve website content;
  • To administer this website;
  • If you consent, to notify you of products or special offers that may be of interest to you
  • You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003
  • When you create a customer account while ordering online you will be given the option to receive information from The Ashmolean by e-mail, about products, promotions or special offers which we feel may be of interest to you
  • You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing us at onlineshop@ashmus.ox.ac.uk or calling us on 01865 288 185 between 10am and 5pm.
  • Your Personal Information may be disclosed to oout business partners who will help process your order. The Ashmolean requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any company outside of the Ashmolean for any mailing or marketing purposes
  • You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so
We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time; if you do not accept Cookies, you will be unable to use this Website for shopping purposes, only for browsing and research.